Privacy Policy

We collect the following types of information when you use our door products and services:

• Personal information such as name, email address, phone number, and shipping address when you create an account or place an order.
• Payment information when you make a purchase (processed securely through our payment processors).
• Communication preferences and records of your interactions with our customer service.
• Technical data such as IP address, browser type, device information, and website usage statistics.

We use your information for the following purposes:

• To process and fulfill your orders for door products and services.
• To communicate with you about your order status, warranties, and product information.
• To improve our door designs, product offerings, and customer experience.
• To send you marketing communications about new door products, special offers, and company updates (with your consent).
• To comply with legal obligations and enforce our terms and conditions.

We may share your information with:

• Service providers who help us with delivery, installation, payment processing, and customer support.
• Professional advisors such as lawyers, accountants, and insurers when necessary.
• Government authorities when required by law or to protect our rights.

We do not sell your personal information to third parties for marketing purposes.

We take data security seriously and implement various measures to protect your information:

• Encryption for sensitive data transmission and storage.
• Regular security assessments and updates to our systems.
• Limited access to personal information based on job responsibilities.
• Employee training on data privacy and security practices.
• Physical security measures at our facilities.

Depending on your location, you may have certain rights regarding your personal information:

• Right to access the personal information we hold about you.
• Right to correct inaccurate or incomplete information.
• Right to request deletion of your personal information.
• Right to opt-out of marketing communications.
• Right to file a complaint with a supervisory authority.

To exercise these rights, please contact our privacy team using the information provided below.